FAQS

 FAQS

FAQS

  • Q

    How long is your delivery time?

    A

    Our delivery time is generally 5-7days.

  • Q

    What certification does your product have?

    A

    We got the certificates of CE, RoHS, FCC, FSC and the certificate of international management system lSO9001 and ISO45001.

  • Q

    Do you have quality control in your factory?

    A

    Yes, Of course, Quality is always the first important in our factory, During our Purchasing all the Materials, We have professional team to check the quality of all materials,; During production, we have professional team to check the spare parts quality and assemblies. After finish products before packing. We have professional team to check the product quality and appearance.

  • Q

    What is the warranty about your product ?

    A

    Our products have 5 year warranty .If our product have any quality problem on our side occurred in this period ,we will take the shipping cost and replacement.

  • Q

    Are you manufacturer or trading company?

    A

    We are a manufacturer specialized in designing and producing professional top quality hotel key card, our main products include RFID card, contact IC Card, RFID card inlay, RFID Label Sticker, etc,which are popular in Europe, North America, South America, Australia, Middle East and Asia, etc.

  • Q

    Can I order if quantity less than MOQ?

    A

    Yes and it would be taken as sample order to production. We take more serious on sample order.

  • Q

    What is MOQ?

    A

    Mind makes OEM, so the MOQ is 500 of cards and wristbands, and 1000 pcs of sticker.

  • Q

    Why choose us?

    A

    Strict QC factory—at least 4 QCs during production, product performance are ensured.Strong technical team—quick to solve problems, creative to design new items, latest RFID items are from us.

    Big capacity—cost-effective and flexible to adjust production for volume and urgent orders.

  • Q

    How should I contact you?

    A

    Click the 'Contact us' buttoon and send your detailed requirements, we will reach you in 1 hours.

  • Q

    Can you print my logo on the item?

    A

    Absolutely, we welcome OEM/ODM request. Please contact us to get more detailed info.